Training Resources
Vendor main contacts are responsible for ensuring providers have access to the resources below to have a successful experience in Pearson Online Classroom (POC). Please explore the Knowledge Based Articles (KBAs) for more information.
Connections Academy Master School Calendar
Tier IV POC Access (standard access for providers)
How to send a webmail to a student
How to create a log entry for a student
How to add events to a student's planner
How to utilize the lesson viewer
How to access message boards
How to send section webmails and protect students' PII
How to maintain the Vendor Management Data View 🆕
Tier V POC Access (main vendor contacts, school psychologists, school liaisons)
How to find students in POC and verify providers are logging
How to search for therapists' and students' assigned sections
How to find parents'/guardians' webmail links in POC
Ensure you familiarize yourself with the Student Safety Procedures providers should follow.